We would just like to take a moment to comment on our recent experience with Flooring Innovations. You are the BEST!!!
Terri was great in helping us choose the product and making arrangements for the installation. She answered all our questions and helped with the selection by pointing out the benefits of various products. Very helpful and a great personality!
Two weeks ago I came into your showroom to look for carpet for our bedrooms. I was cheerfully greeted by Stephen, one of your flooring specialists. He listened to what I was saying and helped me pick out the carpet I wanted. It is now a week later and we have our new carpet and we love it.
Shopping with your company was a real pleasure!
– Lynn D
I cannot explain in words as to how pleased we were at the incredible performance of your workmen. The old carpet was removed; the new carpet was installed perfectly and in a very timely fashion.
Thank you again for a very professional installation. And thank you Bill for having such a phenomenal staff working for you. In the future, if we need any flooring work done I will not hesitate to call on you again.
– Dan Rose, Facilities Superintendent, McCallum Theatre
The service I have received at Flooring Innovations is the best I have had in a very long time. I am very picky with an elevated attention to detail, which in today’s world is more of a curse than a blessing.
Whatever it is you are doing…keep it up. I will only recommend Flooring Innovations when the opportunity arises.
– Gus, Production Storage Group (PSG)
Please accept my deepest appreciation for providing Jewish Family Services of the Desert with quality flooring for our new Palm Springs office at a discounted price. I also want to express my gratitude for the exceptional customer service I received from Bill in sales.
Your support of JFS has a direct impact on the lives of thousands of individuals and families in need. On behalf of all of those we serve, we thank you for your extraordinary generosity.
– Maureen Forman, Executive Director
Jewish Family Services
I want to take this opportunity to commend your staff / team for am outstanding job. From the time I walked in the door and met Mr. David Fleig to the installation, I had a very positive experience. Mr. Fleig was knowledgeable and took time to insure that I saw all my options in choosing the right tile for my floor. He was on target for the estimate of the cost of the entire project and made sure that it happened in a timely fashion.
Demo and Kevin showed up at my door as was scheduled and they worked in an efficient, neat and courteous fashion. They removed the carpet and made sure that everything was clean and the finish. I felt extremely comfortable with them in my home and cannot give them enough kudos in their work.
Just wanted to thank you for all your generosity in helping others and charities. I love passing by your building and seeing the pink color and the words “HOPE”. It reminds me to keep my faith in all good things. Love your commercials and your dog, too. Best wishes always.
– Linda Starr, La Quinta, CA
I want to thank you and your team for the great job at my house. Those guys worked super hard and we’re thrilled with the outcome. The crew was punctual, did everything, were very neat, and the result is outstanding. We’re very very happy with what we got!
– Paul Perrotta
So often, people will send an email to complain about something, but not take the time to applaud a fabulous experience. We are taking the time to applaud, because your team in your Palm Desert location is second-to-none.
Our bamboo flooring was just installed … in two easy, painless days with minimal disruption … and we are thrilled! What a delight. Everything looks wonderful!
It all started with Douglas VanSant, your Flooring Specialist. From the moment we walked into Flooring Innovations, Doug’s every word and action was customer-focused. SO responsive, he made sure every promise was delivered upon. From start to finish, he was always accessible, and made sure every question was answered; every need fulfilled … immediately.