I want to thank you and your team for the great job at my house. Those guys worked super hard and we’re thrilled with the outcome. The crew was punctual, did everything, were very neat, and the result is outstanding. We’re very very happy with what we got!
– Paul Perrotta
So often, people will send an email to complain about something, but not take the time to applaud a fabulous experience. We are taking the time to applaud, because your team in your Palm Desert location is second-to-none.
Our bamboo flooring was just installed … in two easy, painless days with minimal disruption … and we are thrilled! What a delight. Everything looks wonderful!
It all started with Douglas VanSant, your Flooring Specialist. From the moment we walked into Flooring Innovations, Doug’s every word and action was customer-focused. SO responsive, he made sure every promise was delivered upon. From start to finish, he was always accessible, and made sure every question was answered; every need fulfilled … immediately.
I wanted to let you know how happy we are with the services Flooring Innovations performed for us during our recent remodel to get our house ready to sell.
As you may recall, we got bids from several firms for our kitchen cabinets, counters, and bedroom carpets. While your prices were not the cheapest, your organization was so clearly more organized and professional that we decided to go with you. That turned out to be one of the smartest choices we have ever made.
There were so many things that impressed me about the way you and your firm handled the project: